News

Read our latest news stories. From stories of people we support and VIPs to new partnerships, campaigns and grant awards - we've got lots to share!

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Featured image for “People Know How Update”
Oct 2024

People Know How Update

Due to the drastic changes across the fundraising landscape in Scotland, we have had to make the difficult decision to work towards closing People Know How, which includes redundancies for all members of our staff team.…
Featured image for “Staying connected through smartphones”
Sep 2024

Staying connected through smartphones

By attending our digital groups, Betty learnt to send photos to friends and keep in touch with family through her mobile phone.…
Featured image for “Summer Fun Days”
Sep 2024

Summer Fun Days

This summer we ran a programme of events for young people called Summer Fun Days, building towards a positive transition to secondary school.…
Featured image for “Reconnect is here to help”
Aug 2024

Reconnect is here to help

Dougie has been attending one of our digital groups since last year for employability support and has made meaningful steps to get online and become better connected to the digital world.…
Featured image for “People Know How partners with BT to raise awareness of the switch to digital landlines”
Aug 2024

People Know How partners with BT to raise awareness of the switch to digital landlines

Scottish charity People Know How has partnered with BT Group to facilitate 50 events in in rural areas of Scotland, providing people with the information they need to prepare for the upcoming switch to digital landlines.…
Featured image for “Digital support on the canal”
Aug 2024

Digital support on the canal

Reconnect staff, volunteers and digital group attendees recently spent an afternoon on the Union Canal courtesy of our All Aboard canal boat…
Featured image for “Supporting residential care through digital”
Aug 2024

Supporting residential care through digital

People Know How provided devices to a residential care unit empowering young people to take the next steps in their lives through the power of digital.…
Featured image for “Launching our VIP Strategy”
Jul 2024

Launching our VIP Strategy

We’ve launched our VIP Strategy, outlining our commitment to providing a rewarding experience for our VIPs (volunteers, interns and placement students).…
Featured image for “All hands on deck”
Jul 2024

All hands on deck

Katie volunteers on our All Aboard canal boat as part of our award-winning crew, supporting us to run trips on the Union Canal for community groups and organisations…
Featured image for “Supporting our communities”
Jul 2024

Supporting our communities

We recently sat down with Alex, our first Learning in the Community placement student from the University of Edinburgh, to chat about his time supporting our services.…
Featured image for “Tommy Sheppard MP visits digital group”
Jun 2024

Tommy Sheppard MP visits digital group

Our Digital group at the Ripple in Restalrig was visited by local MP Tommy Sheppard, giving him an insight into the valuable support it provides for those who attend.…
Featured image for “Thank you volunteers”
Jun 2024

Thank you volunteers

Our volunteers have been part of People Know How since its inception and are integral to our growth and achievements within Edinburgh and the Lothians. This Volunteers Week we’re celebrating over 10 incredible years of VIPs.…
Featured image for “Opportunities in the third sector”
Jun 2024

Opportunities in the third sector

Craig has recently been promoted to Acting Digital & Wellbeing Coordinator. We spoke to him about his journey from the hospitality industry to working in the third sector.…
Featured image for “Breaking digital barriers”
May 2024

Breaking digital barriers

Craig and Filip from our Reconnect team supported Edward to tackle the digital world and the challenges it presents in accessing support and essential services.…
Featured image for “Reconnect featured by Nominet”
May 2024

Reconnect featured by Nominet

Our Reconnect service has been featured by Nominet in a video showcasing our work to support adults and families increase digital and social inclusion.…
Featured image for “Carl’s internship”
May 2024

Carl’s internship

Carl spent a month at People Know How, supporting our Reconnect and Positive Transitions services as part of Professionals UK internship.…
Featured image for “The new normal”
May 2024

The new normal

The Connecting Scotland Digital Support Helpline was pivotal in helping Ann and her family, restoring access to key resources they relied on, and increasing their digital inclusion.…
Featured image for “Making dreams a reality”
Apr 2024

Making dreams a reality

Positive Transitions Coordinator Nicola has secured a new role as an Assistant psychologist for CAMHS at NHS Lothian. Building upon the knowledge gained during her time at People Know How, Nicola looks forward to continuing to support young people in a new capacity.…
Featured image for “Investing in people”
Apr 2024

Investing in people

Our Finance Coordinator Tina recently received an AAT Level 2 accounting certificate, receiving support from People Know How to upskill in her role as part of our dedication to the continuous professional development of our staff team.…
Featured image for “A sign of the times”
Mar 2024

A sign of the times

Rab joined our digital group at Easter Road Stadium in the summer of 2023. Thanks to the support of our Reconnect service he’s conquered his fears and is taking on the digital world one website at a time.…
Featured image for “The importance of neurodiversity inclusivity”
Mar 2024

The importance of neurodiversity inclusivity

This Neurodiversity Celebration Week, we spoke to our some of our team about the importance of neurodiversity inclusivity.…
Featured image for “Coding with young people in Midlothian”
Mar 2024

Coding with young people in Midlothian

January saw the introduction of Positive Transitions to schools in Midlothian, providing sessions on topics like coding to help young people discover what they enjoy and prepare to transition from primary to secondary school.…
Featured image for “People Know How wins Digital Inclusion Award”
Mar 2024

People Know How wins Digital Inclusion Award

People Know How has been named a winner of Holyrood’s Digital Health & Care Awards in the category of Digital Inclusion.…
Featured image for “Digital saves lives”
Mar 2024

Digital saves lives

Michael and his family’s lives were transformed after a call to the Connecting Scotland Digital Support Helpline, keeping them connected to the digital world.…
Featured image for “A career-changing opportunity”
Mar 2024

A career-changing opportunity

After completing her International Business Management degree at Heriot-Watt University, Natalia joined People Know How as a volunteer, passing her knowledge onto our digital groups.…
Featured image for “Artistic visions”
Jan 2024

Artistic visions

Art therapy students on placement from Queen Margaret University created art therapy groups supporting young people in Edinburgh schools.…
Featured image for “Free digital support helpline provided by People Know How”
Jan 2024

Free digital support helpline provided by People Know How

The Connecting Scotland Helpline provides digital support to anyone in Scotland. It is free to call and is open from Monday to Friday, 10am to 4pm.…
Featured image for “1,000 hours on the canal”
Jan 2024

1,000 hours on the canal

Our All Aboard canal boat made its first trip back in May 2021. Almost two and half years later, it’s made over 200 trips, helping community groups across Edinburgh and the Lothians achieve their goals.…
Featured image for “Celebrating 10 years and launching our strategy”
Dec 2023

Celebrating 10 years and launching our strategy

The final event in our 10 Year Anniversary series took place on 13 December at the Scottish Parliament, celebrating the last decade of People Know How and launching our new strategy.…
Featured image for “Festive period: support”
Dec 2023

Festive period: support

Find support in Edinburgh and the Lothians over the festive period…
Featured image for “Improving digital inclusion in Scotland”
Dec 2023

Improving digital inclusion in Scotland

As part of our 10 Year Anniversary event series, we welcomed key representatives in digital inclusion from across sectors to discuss how we can improve digital inclusion in Scotland, sharing our learning from our Reconnect service.…
Featured image for “Collaborating for social change”
Dec 2023

Collaborating for social change

The second event in our 10 Year Anniversary series invited thought leaders from various sectors to discuss corporate social responsibility and environmental, social and governance.…
Featured image for “Launching our Positive Transitions Report”
Nov 2023

Launching our Positive Transitions Report

Our Positive Transitions Report details our learning from delivering our Positive Transitions service over the last 8 years and our plans to improve school transitions in Edinburgh, the Lothians and across Scotland.…
Featured image for “Digital supporting your goals”
Nov 2023

Digital supporting your goals

Our Connecting Scotland Digital Support Helpline helped David and his family through access to digital resources and information.…
Featured image for “Befriending buddies”
Nov 2023

Befriending buddies

Through befriending sessions, Theresa helped Eilidh find her confidence and learn new skills.…
Featured image for “A world of imagination”
Oct 2023

A world of imagination

Our Positive Transitions service supported young person Hannah to grow more confident and make new friends at school.…
Featured image for “Edinburgh Kiltwalk 2023”
Oct 2023

Edinburgh Kiltwalk 2023

Team People Know How and teachers from St Gabriel’s RC Primary School banded together to tackle the Kiltwalk, raising £3,406.25 for those we support.…
Featured image for “Canal clean up”
Oct 2023

Canal clean up

The All Aboard canal boat recently welcomed the Litterbug litter picking group on their mission to clean up Edinburgh’s Union Canal.…
Featured image for “Digitally divided”
Oct 2023

Digitally divided

We helped Thomas to significantly reduce his bills through a social tariff and become self-reliant in the digital world.…
Featured image for “A local lifeline”
Oct 2023

A local lifeline

Our Connecting Scotland Digital Support Helpline was a lifeline for Mary who needed access to her iPad for vital medical and social needs.…
Featured image for “Fun in the sun”
Oct 2023

Fun in the sun

Young people from Edinburgh and East Lothian were treated to 4 weeks of fun in the sun through our Positive Transitions Summer Programme.…
Featured image for “Natasha knows how”
Sep 2023

Natasha knows how

Natasha joined People Know How as a GCAS intern in 2022 and has gone from strength to strength supporting children and young people.…
Featured image for “Check mates”
Sep 2023

Check mates

David, President of Chess Edinburgh and Lothians, has been finding new ways to support his organisation through digital means thanks to the support of our Reconnect service.…
Featured image for “Digital technology and diabetes”
Sep 2023

Digital technology and diabetes

Our Reconnect service provided a young person with a laptop that proved crucial in supporting them with their diabetes diagnosis.…
Featured image for “Internet independence”
Sep 2023

Internet independence

Thanks to our Digital Support Helpline Rachel and her family received crucial support and advice that allowed them to stay safe online while using the internet.…
Featured image for “Express yourself”
Sep 2023

Express yourself

Local Edinburgh charity Forget Me Notes brought their best singing voices to our All Aboard canal boat as they treated their volunteers to a fun-filled afternoon exploring the Union Canal and celebrating their achievements.…
Featured image for “Canal comradery”
Aug 2023

Canal comradery

Local Edinburgh charity Forget Me Notes brought their best singing voices to our All Aboard canal boat as they treated their volunteers to a fun-filled afternoon exploring the Union Canal and celebrating their achievements.…
Featured image for “Digital discoveries”
Aug 2023

Digital discoveries

Our Reconnect service supported Amari to settle into his new home, increase his financial security and learn new digital skills along the way.…
Featured image for “Borscht Voyage”
Jul 2023

Borscht Voyage

This summer the All Aboard canal boat became the venue for Borscht Voyage; a fundraising event for victims of recent floods in the Kherson region of Ukraine.…
Featured image for “Helpline heroes”
Jul 2023

Helpline heroes

Our Digital Support Helpline helped John to secure housing and start searching for a new job.…
Featured image for “Reconnecting with the world”
Jul 2023

Reconnecting with the world

Alan combatted homelessness for three years contributing to a lack of confidence in the digital world and affected his mental health. Our Digital Support Volunteers supported him to learn an array of digital skills and secure housing.…
Featured image for “Minecrafting friendships”
Jun 2023

Minecrafting friendships

Volunteer Emma wanted to utilise her spare time and give back to her community. Through volunteering with our Positive Transitions service, she helped Rhuraidgh to grow his confidence through playful sessions.…
Featured image for “Playful performances”
Jun 2023

Playful performances

Placement students Imogen and Yvonne used games and an action-focused approach to drama therapy to help one child find new confidence through a dramatised character created in their sessions.…
Featured image for “Lifelong connections”
Jun 2023

Lifelong connections

Through volunteering at People Know How, Callum found a way to merge his love for customer service, digital technology and helping those in need through being a Digital Support Volunteer.…
Featured image for “Music makes memories”
Jun 2023

Music makes memories

Placement student Fraser helped one young child tackle his fears, concerns and build on his relationship with his mum, all through the power of music.…
Featured image for “A day in the life of a Digital Support Volunteer”
Jun 2023

A day in the life of a Digital Support Volunteer

Learn about a day in the life of Digital Support Volunteers Allan and Frank.…
Featured image for “A day in the life of a placement student”
Jun 2023

A day in the life of a placement student

Learn about a day in the life of social work placement students Becky and Hannah.…
Featured image for “Engaging in ‘citizen research’ with the University of Edinburgh”
May 2023

Engaging in ‘citizen research’ with the University of Edinburgh

We’re delighted to be collaborating with the University of Edinburgh on a research project around our digital inclusion work, in which our volunteers are trained as ‘citizen researchers’.…
Featured image for “Building confidence through chess”
May 2023

Building confidence through chess

Our Youth & Family Coordinator Nicola supported Alfie to increase his confidence and attend school, using a common interest in chess to ignite his passion for the game and build a support network.…
Featured image for “People Know How turns 10”
Mar 2023

People Know How turns 10

People Know How is celebrating our 10th birthday on 19 March 2023 – find out what we’ve been up to over the last 10 years…
Featured image for “How biodiverse is your park?”
Feb 2023

How biodiverse is your park?

Young people supported by our Positive Transitions service become citizen scientists for a day to investigate and map local biodiversity in their local park.…
Featured image for “A warm and welcoming space on All Aboard”
Feb 2023

A warm and welcoming space on All Aboard

Our All Aboard canal boat is now a warm and welcoming space, with dedicated warm space trips taking place every Monday from 10:30am to 4pm…
Featured image for “Partnering with the University of Edinburgh”
Feb 2023

Partnering with the University of Edinburgh

People Know How has signed a Memorandum of Understanding with the University of Edinburgh in a new phase of cross-sectoral collaboration between the two organisations…
Featured image for “Our new Edinburgh office”
Feb 2023

Our new Edinburgh office

People Know How’s main Edinburgh office has moved to Connect Four at 1 Waterfront Avenue in Granton…
Featured image for “Digital inclusion and addiction recovery”
Dec 2022

Digital inclusion and addiction recovery

This year we ran a pilot project to provide mobile phones, tablets, mobile data and digital support to adults recovering from addiction in Edinburgh and South Lanarkshire.…
Featured image for “Crafting confidence”
Oct 2022

Crafting confidence

Our volunteer Theresa supported young person Miley to find confidence and develop new skills through arts and crafts…
Featured image for “Our Reconnect model”
Oct 2022

Our Reconnect model

We’ve reviewed our Reconnect model to provide the best support possible for local communities recovering from the pandemic by working in collaboration to address the cost of living crisis.…
Featured image for “Supporting families across our services”
Oct 2022

Supporting families across our services

We supported one family across both our core services, helping Theresa with her digital skills, and her grandson Danny in his transition to secondary school.…
Featured image for “A ticket to the future”
Oct 2022

A ticket to the future

We supported Julia to improve her digital skills, skills which opened up new opportunities, allowed her to secure housing, and helped her gain digital independence.…
Featured image for “Welcoming our new Chair”
Sep 2022

Welcoming our new Chair

We’ve welcomed a new Chair of the Board of Trustees to People Know How, Keith Dyer.…
Featured image for “Summer days with Positive Transitions”
Sep 2022

Summer days with Positive Transitions

This year’s Positive Transitions Summer Programme took participating young people to the football pitch, down the river, and even into space!…
Featured image for “Innovative job roles at People Know How”
Aug 2022

Innovative job roles at People Know How

Find out more about our three unique and innovative vacancies at People Know How – All Aboard Coordinator, Digital Support Technician and Youth & Family Coordinator.…
Featured image for “Positive transitions through sports”
Jul 2022

Positive transitions through sports

Our Youth & Family Coordinator supported Rory and Jake through their school transition in Edinburgh through sports, games, and other creative activities.…
Featured image for “From supported to supporter”
Jul 2022

From supported to supporter

By supporting Jim to learn new digital skills, he was able to find a new career and regain confidence through helping others.…
Featured image for “Celebrating our VIPs”
Jul 2022

Celebrating our VIPs

This summer we’ve been celebrating our amazing VIP community, from sharing their stories in Volunteers’ Week to throwing them a VIP Quiz Night!…
Featured image for “Supporting people with data connectivity”
Jul 2022

Supporting people with data connectivity

At People Know How we’re working to end data poverty in Scotland. Through a collaboration with Good Things Foundation, we conducted new research and co-wrote a new guide that provides practical tips for organisations in providing support with connectivity.…
Featured image for “Concert series on All Aboard”
Jul 2022

Concert series on All Aboard

This summer our All Aboard canal boat will host a concert series presented by Live Music Now Scotland and Health All Round.…
Featured image for “People Know How finalists in Digital Leaders 100”
May 2022

People Know How finalists in Digital Leaders 100

People Know How have been named as finalists in the Digital Leaders 100 list for 2022, highlighting the latest champions of digital transformation across the UK. The charity is now looking for your vote in the People’s Choice Award.…
Featured image for “Winning the Inclusive Workplace Award”
May 2022

Winning the Inclusive Workplace Award

We’ve been awarded the Inclusive Workplace Award, recognising our commitment to recruiting and supporting staff and VIPs who have a disability or long-term condition…
Featured image for “Jamie’s story: Chair of the Board of Trustees”
Apr 2022

Jamie’s story: Chair of the Board of Trustees

As Jamie prepares to step down as our Chair after serving on our board for 8 years, we’ve been reflecting on some memories of his time at People Know How.…
Featured image for “Inês’ People Know How experience”
Mar 2022

Inês’ People Know How experience

Inês recently completed an internship of six months with People Know How, supporting children, young people and adults across our services.…
Featured image for “Achieving two Quality in Befriending Excellence Awards”
Mar 2022

Achieving two Quality in Befriending Excellence Awards

We’ve achieved Quality in Befriending Excellence Awards two services, recognising the high quality of practice demonstrated in each.…
Featured image for “A Fundraising & Development Coordinator role with a difference”
Mar 2022

A Fundraising & Development Coordinator role with a difference

We’ve partnered with Queen Margaret University to offer a role that combines real-life experience with a degree in Business Management…
Featured image for “All Aboard canal boat to feature on Songs of Praise”
Feb 2022

All Aboard canal boat to feature on Songs of Praise

All Aboard, the canal boat run by People Know How and Polwarth Parish Church is set to feature on the BBC’s Songs of Praise on 20 February 2022.…
Featured image for “Place-based collaboration for digital inclusion”
Feb 2022

Place-based collaboration for digital inclusion

We’ve been working with Good Things Foundation to create a how-to guide on place-based collaboration for digital inclusion.…
Featured image for “Reconnect: 1 year in East Lothian”
Dec 2021

Reconnect: 1 year in East Lothian

After 1 year of delivering Reconnect in East Lothian, we’re reflecting on some of the key milestones and stories from that time.…
Featured image for “Positive Transitions: 2 years in East Lothian”
Dec 2021

Positive Transitions: 2 years in East Lothian

After over 2 years of delivering Positive Transitions in East Lothian, we’re reflecting on some of the key milestones and stories from that time.…
Featured image for “People Know How acquires new space in Meadowbank”
Dec 2021

People Know How acquires new space in Meadowbank

People Know How are collaborating with Homes for Students to take up a new community space bringing together students and citizens in Craigentinny and Meadowbank in the new development, Straits Meadow.…
Featured image for “Four 525 Ferry Road tenants shortlisted for Scottish Charity Awards”
Nov 2021

Four 525 Ferry Road tenants shortlisted for Scottish Charity Awards

In October four organisations based in 525 Ferry Road were shortlisted in the Scottish Charity Awards…
Featured image for “Catalyst for Impact Fund invest £250,000 in People Know How”
Nov 2021

Catalyst for Impact Fund invest £250,000 in People Know How

The Catalyst for Impact Fund has invested £250,000 in People Know How over a 5 year period to support the development of social mobility in Scotland.…
Featured image for “People Know How win Scottish Charity Award”
Oct 2021

People Know How win Scottish Charity Award

We’ve been awarded a Scottish Charity Award in the Digital Citizens category for our work supporting thousands of people with digital over the last year!…
Featured image for “Delivering our 2,000th device”
Oct 2021

Delivering our 2,000th device

We’ve delivered our 2,000th device as part of our Computer Delivery project. To celebrate this achievement, we invited Cllr Cammy Day to make the delivery.…
Featured image for “Volunteering as a steppingstone to a new career”
Oct 2021

Volunteering as a steppingstone to a new career

Tony’s time as a volunteer helped him to gain experience and change his career at 50, progressing into a master’s degree in psychology…
Featured image for “All Aboard Boat Launch”
Sep 2021

All Aboard Boat Launch

The All Aboard Boat Launch event welcomed over 250 guests over three days, celebrating the launch of this new community asset…
Featured image for “Launching the All Aboard canal boat”
Aug 2021

Launching the All Aboard canal boat

On Saturday 25 September, Scottish charity People Know How and Polwarth Parish Church will be officially launching their new canal boat, All Aboard.…
Featured image for “People Know How shortlisted for national charity award”
Aug 2021

People Know How shortlisted for national charity award

People Know How are set to star at this year’s Scottish Charity Awards, having been listed as finalists in the Digital Citizen’s category!…
Featured image for “Floating exhibition features young people’s artwork”
Aug 2021

Floating exhibition features young people’s artwork

You’re invited to our floating exhibition showcasing the artistic creations from summer arts programme, Dear Lothian!…
Featured image for “Transitions Club”
Jun 2021

Transitions Club

Damian took part in our Transitions Club, supporting P7s embarking on the transition to high school during the COVID-19 pandemic.…
Featured image for “Launching Dear Lothian”
Jun 2021

Launching Dear Lothian

Young people from Edinburgh and East Lothian will explore their local area through the arts in our partnership project, Dear Lothian.…
Featured image for “A new world of communication”
Jun 2021

A new world of communication

Pat’s new iPad and internet connection opened up a new world of communication for her, enabling her to communicate with her deaf family members over FaceTime.…
Featured image for “People Know How in East Lothian”
May 2021

People Know How in East Lothian

Social innovation charity People Know How have been supporting the East Lothian community since 2019 through their services for children, young people, adults and families.…
Featured image for “Providing devices to St Teresa’s Youth Club”
Apr 2021

Providing devices to St Teresa’s Youth Club

We were delighted to provide digital devices for the young people in St Teresa’s Youth Club in Craigmillar, Edinburgh as part of our Computer Delivery project.…
Featured image for “Launching our East Lothian Lottery page”
Apr 2021

Launching our East Lothian Lottery page

People Know How have joined the East Lothian Lottery! Buy tickets to win prizes of up to £25,000 whilst supporting our work in the community!…
Featured image for “Spotlight on our staff: Archana”
Mar 2021

Spotlight on our staff: Archana

We spoke to Archana, one of our Learn Digital Coordinators, about the journey that led her to People Know How.…
Featured image for “Positive Transitions awarded National Lottery grant”
Mar 2021

Positive Transitions awarded National Lottery grant

Our Positive Transitions service has been awarded a £248,000 grant from the National Lottery which will benefit over 1,200 young people through our projects.…
Featured image for “Our COVID response: 1 year later”
Mar 2021

Our COVID response: 1 year later

A year ago today, People Know How left their offices to begin delivering their support online and over the phone. We took a look back at how we’ve adapted in the last year.…
Featured image for “Collaborating with the University of Edinburgh to improve school transitions”
Mar 2021

Collaborating with the University of Edinburgh to improve school transitions

People Know How have partnered with the University of Edinburgh to offer a fully funded PhD studentship to undertake a participatory action-research project on positive school transitions.…
Featured image for “Helping Edinburgh businesses help the community”
Feb 2021

Helping Edinburgh businesses help the community

Edinburgh businesses have the opportunity to help their communities and the environment during the coronavirus pandemic thanks to a new collaboration between charitable organisations, the Edinburgh Remakery and People Know How.…
Featured image for “Realising creative ambitions in retirement”
Feb 2021

Realising creative ambitions in retirement

Our Computer Delivery project has helped Ian pursue his post-retirement writing ambitions during COVID-19.…
Featured image for “Purchasing our All Aboard canal boat”
Feb 2021

Purchasing our All Aboard canal boat

People Know How and Polwarth Parish Church are delighted to announce the purchase of our All Aboard canal boat, which will nurture community cohesion and wellbeing in the community.…
Featured image for “Connecting through iPad apps”
Dec 2020

Connecting through iPad apps

Meet May, one of our Computer Delivery recipients who received an iPad and internet connection and has since discovered the power of apps.…
Featured image for “Publishing our preliminary report on Connect Four: Digital Inclusion”
Dec 2020

Publishing our preliminary report on Connect Four: Digital Inclusion

We’ve published our preliminary report on Connect Four: Digital Inclusion, a event we held in November to create tangible change towards digital inclusion.…
Featured image for “Connecting digitally: Mark’s story”
Oct 2020

Connecting digitally: Mark’s story

Our Computer Delivery project has helped Mark overcome social isolation, stay connected, and to access support services during COVID-19.…
Featured image for “The life-changing impact of basic digital skills”
Sep 2020

The life-changing impact of basic digital skills

We supported Valerie to learn the basics of using her laptop and phone and allowing her grow in confidence, increase her independence and to save money!…
Featured image for “Connecting with family while shielding: Ailsa story”
Sep 2020

Connecting with family while shielding: Ailsa story

By supporting Ailsa to use her iPad, she was able to stay connected with her family while shielding.…
Featured image for “Young Artists Club exhibition”
Sep 2020

Young Artists Club exhibition

Members of our Young Artists Club have been exploring the world of art! Take a look at our exhibition, showing some of their favourite pieces.…
Featured image for “Mythical Mystery Squad: helping young people prepare for secondary school”
Sep 2020

Mythical Mystery Squad: helping young people prepare for secondary school

Read all about our Mythical Mystery Squad, an online adventure to unravel riddles, solve clues and embark on a magical journey across Scotland!…
Featured image for “Bridging theory and practice”
Aug 2020

Bridging theory and practice

We’re relaunching our Research Briefings project as the Connect Four Journal, continuing to bridge theory and practice and share our learning!…
Featured image for “Delivering our 500th device”
Aug 2020

Delivering our 500th device

We’ve delivered our 500th device through our Computer Delivery project. To celebrate this achievement, we invited Ben Macpherson MSP to make the delivery.…
Featured image for “Meet our new staff”
Aug 2020

Meet our new staff

Thanks to funding we were awarded as a result of our rapid response to the coronavirus outbreak, we’re delighted to introduce our eight new members of staff.…
Featured image for “HSBC donates 735 devices”
Aug 2020

HSBC donates 735 devices

HSBC has supported our Computer Delivery project with multiple large donations, allowing us to provide devices for even more homes during lockdown.…
Featured image for “Investing in our VIPs”
Aug 2020

Investing in our VIPs

A year after appointing our VIP Coordinator as part of our Strategic Plan, we’re now working towards Volunteer Scotland’s “Investing in Volunteers” award.…
Featured image for “Collaboration is vital and coronavirus shows us why”
Jul 2020

Collaboration is vital and coronavirus shows us why

We’ve always valued our partnerships but especially in this time of coronavirus, People Know How is reflecting on its collaborations and future initiatives.…
Featured image for “Digital inclusion, wellbeing and creativity”
Jun 2020

Digital inclusion, wellbeing and creativity

Our computer delivery project has helped Duncan to get back into creating music, allowing creativity to positively influence his wellbeing during the coronavirus outbreak.…
Featured image for “Volunteers’ Week 2020”
Jun 2020

Volunteers’ Week 2020

This Volunteers’ Week we wanted to thank our volunteers for their support during these uncertain and unusual times!…
Featured image for “Supporting families: Sharon’s story”
Jun 2020

Supporting families: Sharon’s story

Our project to get computers and devices to those in need has helped Sharon’s mother stay connected with her family during the coronavirus lockdown.…
Featured image for “Spotlight on our ESC volunteers”
May 2020

Spotlight on our ESC volunteers

As we’ve been busy adapting our services during coronavirus, we’ve had some help from our European Solidarity Corps volunteers Sara, Naia and Jakob.…
Featured image for “People Know How releases study on combating digital exclusion”
May 2020

People Know How releases study on combating digital exclusion

People Know How has published a research briefing considering the problem of digital exclusion and how it should be combated, with particular focus on COVID-19.…
Featured image for “Collaborating within 525 Ferry Road”
May 2020

Collaborating within 525 Ferry Road

We’ve been collaborating with our new neighbour, Scran Academy, on a number of projects and services to support the community.…
Featured image for “An online celebration”
May 2020

An online celebration

Our computer delivery project has helped Lorraine and her family come together online to celebrate her mother’s 89th birthday.…
Featured image for “Delivering computers to the community”
Apr 2020

Delivering computers to the community

Our project to deliver computers to those who need help staying connected, accessing support or home-schooling during coronavirus is in high demand with community members in and around Edinburgh and East Lothian!…
Featured image for “Staying connected during the coronavirus outbreak”
Apr 2020

Staying connected during the coronavirus outbreak

People Know How have partnered with Venture Scotland, Taranata Group, Edinburgh Palette, the University of Edinburgh and the Edinburgh Remakery to get computers to those who need them during the current coronavirus outbreak.…
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Feb 2020

Finding your passion at People Know How

We’re proud of our volunteer Alice who developed her communications and marketing skills with us and has now been hired in this very field!…
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Jan 2020

The People Know How Experience

At People Know How you can be sure to meet people from all over the world, with wonderful skills and experiences to share! In 2019 we were joined by two fabulous interns, Pilar and Julia.…
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Jan 2020

Canine collaboration at 525 Ferry Road

Our dog-friendly offices at 525 Ferry Road prompted a creative fundraising project that warmed all of our hearts.…
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Dec 2019

Connecting Four

On 18 November 2019 People Know How hosted the event Connect Four, inviting representatives from the third, academic, business and public sectors to collaborate towards social innovation. Launching our Strategic Plan Connect Four was born from our Strategic Plan, which marked a step change for us going forward and focussed…
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Nov 2019

Reflecting on Shaping your future

Our community consultation, Shaping your future, led to our Walking Befriending and Wellbeing Calls projects, as well as our support of the new Craigentinny Community Hub and the redevelopment of Loganlea Park. The consultation Shaping your future was a community consultation that aimed to capture as many different voices as…
Featured image for “Supporting Craigentinny Community Hub”
Nov 2019

Supporting Craigentinny Community Hub

With renovations hoping to begin in 2021, the new Community Hub will host local community groups, charities, small businesses and social enterprises.…
Featured image for “Purple Tuesday at People Know How”
Nov 2019

Purple Tuesday at People Know How

People Know How took part in Purple Tuesday 2019, pledging to make a change to improve the customer experience for our disabled VIPs and service users.…
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Nov 2019

Meet Jamie

Read Leia’s story and all about her experiences as a People Know How befriender.…
Featured image for “Meet Jonathan”
Nov 2019

Meet Jonathan

Read Leia’s story and all about her experiences as a People Know How befriender.…
Featured image for “Reconnect named Power Up project”
Nov 2019

Reconnect named Power Up project

We’re thrilled to be part of the Power Up Initiative, working towards an inclusive digital economy, where everyone can benefit from digital to improve lives, businesses and communities.…
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Nov 2019

Meet Emily

Read Emily’s story about her role as Positive Transitions Coordinator, managing our Befriending project!…
Featured image for “Meet Leia”
Nov 2019

Meet Leia

Read Leia’s story and all about her experiences as a People Know How befriender.…
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Oct 2019

‘Health & Wellbeing’ at the heart of Befriending Week

With one week to go, this year’s Befriending Week focuses on Health and Wellbeing! We’re exploring how our befriending projects impact on this theme. Reducing loneliness and social isolation Befriending Week is a nation-wide event which celebrates the positive impact that befriending has on individuals and communities across Scotland. The…
Featured image for “Launching Music Therapy”
Oct 2019

Launching Music Therapy

On Friday 4 October we began delivering Music Therapy sessions at Leith Academy. The Music Therapy segment of ours Arts Therapies project, in partnership with Queen Margaret University, was launched under our Positive Transitions Service, which supports children, young people and families across Edinburgh. A safe space After the success of…
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Sep 2019

5 reasons to become a volunteer

Why should you volunteer with People Know How? We’ve made a list of our top 5 reasons! Volunteering is beneficial for people of all ages, from all backgrounds and with any interests! From young people who want to enhance their CVs, adults who find they have some spare time on…
Featured image for “People Know How awarded £50,000 grant”
Sep 2019

People Know How awarded £50,000 grant

We’re excited to announce that our Positive Transitions Service has been awarded a £50,000 grant by Ecclesiastical Insurance as part of the 2019 Movement for Good Awards! You may have read our article from August in which we announced that we were shortlisted to receive a £50,000 grant in Ecclesiastical…
Featured image for “Christina McKelvie MSP visits People Know How”
Sep 2019

Christina McKelvie MSP visits People Know How

On 11 September 2019 Christina McKelvie MSP, Scottish Government Minister for Older People & Equalities visited People Know How to learn all about our projects and services, with a particular focus on befriending. Befriending for young people People Know How has been delivering befriending since 2014. Part of our Positive…
Featured image for “People Know How shortlisted for £50,000 grant”
Aug 2019

People Know How shortlisted for £50,000 grant

We are delighted that our Positive Transitions service has been shortlisted by Ecclesiastical Insurance to receive a grant of £50,000 as part of the 2019 Movement for Good Awards. Vote for People Know HowPositive Transitions supports disadvantaged children and young people in Edinburgh, offering activities to promote positive mental wellbeing…
Featured image for “Launching our Annual Report”
Aug 2019

Launching our Annual Report

We’ve launched our latest Annual Report, reflecting on our most successful year yet!…
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Aug 2019

Welcoming new staff

This month we welcome three new staff members into the People Know How staff team.…
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Jun 2019

Establishing our headquarters

We’ve been granted occupancy in a new space in which we’ll establish our headquarters. People Know How has been granted occupancy in a new student-led residential development on London Road. Basing ourselves here, we will ensure that development in the North East remains loyal to its community, and we will…
Featured image for “Launching All Aboard”
Jun 2019

Launching All Aboard

On Saturday we launched our new project, All Aboard The launch of our new project All Aboard was celebrated on Saturday 15th June 2019, when guests gathered in Polwarth Parish Church Canal Gardens as part of the 2019 Edinburgh Canal Festival and Raft Race. The sun peeked through the clouds…
Featured image for “Cabinet Secretary Aileen Campbell MSP is All Aboard!”
Jun 2019

Cabinet Secretary Aileen Campbell MSP is All Aboard!

To celebrate Volunteers Week, People Know How were joined by Aileen Campbell MSP, Cabinet Secretary for Communities and Local Government. Ms Campbell heard all about our new project All Aboard and joined us on a cruise along the Union Canal. Summer pilot This outing formed part of an ongoing summer…
Featured image for “Supporting our volunteers: Andrew’s story”
Jun 2019

Supporting our volunteers: Andrew’s story

We have been working in partnership with Edinburgh Palette to provide Supported Work Placements for volunteers. One such volunteer is Andrew Deeming, who, after undertaking this placement, has now found work in his desired field. “If you try reverse the system and say, ‘How can I help you get the…
Featured image for “Art Therapy graffiti outing”
Apr 2019

Art Therapy graffiti outing

On Friday 5 April a group of ten students from primary and high schools across Edinburgh got together to celebrate the end of another successful Art Therapy programme with People Know How. The students journeyed to Spectrum Arts based in Ocean Terminal. There they learnt about the history of graffiti…
Featured image for “People Know How Receives National Lottery Award”
Dec 2018

People Know How Receives National Lottery Award

Edinburgh-based charity People Know How has received a National Lottery award from the Big Lottery Fund to support their Positive Transitions service, providing support to children, young people and families and helping them to overcome challenging circumstances. The service offers support through a large variety of projects, catering to the…
Featured image for “Trains of thought: celebrating People Know How”
Nov 2018

Trains of thought: celebrating People Know How

Trains of thought was an informative and interactive exhibition and event series that took place in Autumn 2018.…
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