We're looking for a National Helpline Intern to join our Reconnect team. The successful applicant will be responsible for working as part of a team, supporting our national helpline, Connecting Scotland. The helpline provides over-the-phone support to people all over Scotland to use devices like computers, laptops, tablets and smartphones, and ask questions about digital. The role supports our strategic aim of ensuring that everyone in Scotland is digitally included and has affordable data. We work towards this aim by managing a national digital support helpline and by providing one-to-one and group support in communities.
This role is open to applicants of any background and any age above 18. We’re particularly interested in receiving applications from people who are from ethnically diverse backgrounds, living with a disability or from low-income households.
This post closes at 12pm (noon) on Tuesday 30 April, with interviews taking place in May.
To see the full job description please download the Recruitment Pack below.
To apply, send your completed Application Form (download below) alongside your CV to recruitment@peopleknowhow.org. We also encourage you to fill in our Equality & Diversity Monitoring Form.
