Alan combatted homelessness for three years contributing to a lack of confidence in the digital world and affected his mental health. Our Digital Support Volunteers supported him to learn an array of digital skills and secure housing.
Lifelong connections
Through volunteering at People Know How, Callum found a way to merge his love for customer service, digital technology and helping those in need through being a Digital Support Volunteer.
A day in the life of a Digital Support Volunteer
Learn about a day in the life of Digital Support Volunteers Allan and Frank.
Engaging in ‘citizen research’ with the University of Edinburgh
We’re delighted to be collaborating with the University of Edinburgh on a research project around our digital inclusion work, in which our volunteers are trained as ‘citizen researchers’.
Digital inclusion and addiction recovery
This year we ran a pilot project to provide mobile phones, tablets, mobile data and digital support to adults recovering from addiction in Edinburgh and South Lanarkshire.
Our Reconnect model
We’ve reviewed our Reconnect model to provide the best support possible for local communities recovering from the pandemic by working in collaboration to address the cost of living crisis.
Supporting families across our services
We supported one family across both our core services, helping Theresa with her digital skills, and her grandson Danny in his transition to secondary school.
A ticket to the future
We supported Julia to improve her digital skills, skills which opened up new opportunities, allowed her to secure housing, and helped her gain digital independence.
From supported to supporter
By supporting Jim to learn new digital skills, he was able to find a new career and regain confidence through helping others.
How are community organisations supporting people with data connectivity?
The findings and analysis of People Know How’s recent research which underlined the relative lack of knowledge and awareness about data connectivity and available support.
Supporting people with data connectivity
At People Know How we’re working to end data poverty in Scotland. Through a collaboration with Good Things Foundation, we conducted new research and co-wrote a new guide that provides practical tips for organisations in providing support with connectivity.
People Know How finalists in Digital Leaders 100
People Know How have been named as finalists in the Digital Leaders 100 list for 2022, highlighting the latest champions of digital transformation across the UK. The charity is now looking for your vote in the People’s Choice Award.