Our Reconnect service supported Amari to settle into his new home, increase his financial security and learn new digital skills along the way.
Helpline heroes
Our Digital Support Helpline helped John to secure housing and start searching for a new job.
Reconnecting with the world
Alan combatted homelessness for three years contributing to a lack of confidence in the digital world and affected his mental health. Our Digital Support Volunteers supported him to learn an array of digital skills and secure housing.
Lifelong connections
Through volunteering at People Know How, Callum found a way to merge his love for customer service, digital technology and helping those in need through being a Digital Support Volunteer.
A day in the life of a Digital Support Volunteer
Learn about a day in the life of Digital Support Volunteers Allan and Frank.
Engaging in ‘citizen research’ with the University of Edinburgh
We’re delighted to be collaborating with the University of Edinburgh on a research project around our digital inclusion work, in which our volunteers are trained as ‘citizen researchers’.
Digital inclusion and addiction recovery
This year we ran a pilot project to provide mobile phones, tablets, mobile data and digital support to adults recovering from addiction in Edinburgh and South Lanarkshire.
Our Reconnect model
We’ve reviewed our Reconnect model to provide the best support possible for local communities recovering from the pandemic by working in collaboration to address the cost of living crisis.
Supporting families across our services
We supported one family across both our core services, helping Theresa with her digital skills, and her grandson Danny in his transition to secondary school.
A ticket to the future
We supported Julia to improve her digital skills, skills which opened up new opportunities, allowed her to secure housing, and helped her gain digital independence.
From supported to supporter
By supporting Jim to learn new digital skills, he was able to find a new career and regain confidence through helping others.
How are community organisations supporting people with data connectivity?
The findings and analysis of People Know How’s recent research which underlined the relative lack of knowledge and awareness about data connectivity and available support.