This article explores the intricacies of a national technical support helpline like the Connecting Scotland helpline run by People Know How.
Parent and carer engagement with children’s digital lives
This article employs a human rights based framework to investigate the preparedness of parents and carers in engaging digitally with their child.
Digital participation and disability
To improve digital participation of adults with disabilities the legislation needs to be enforced and grants should be created to provide assistive technology.