Due to the drastic changes across the fundraising landscape in Scotland, we have had to make the difficult decision to work towards closing People Know How, which includes redundancies for all members of our staff team.
People Know How was founded in 2013 and has grown to deliver services to thousands of people across Scotland over the past decade. Supporting people to be digitally and socially included through Reconnect, providing help to children as they move from primary to secondary school through Positive Transitions, and enhancing communities with projects including All Aboard, People Know How has always put people at the heart of what we do. A dedicated team of 24 paid staff and around 100 annual volunteers, interns, and placement students (VIPs) make all this work possible, and we collaborate with numerous funders and partners to maximise the reach and impact of the charity. In the last 4 years, People Know How has also expanded its reach to effect social change nationally as well as locally, through research, campaigning, influencing policy and our national Digital Support Helpline.
Due to the drastic changes across the funding landscape in Scotland, at the end of September, our Board and Chief Executive were faced with a difficult conversation in light of the lack of funding for the current and forthcoming financial years.
In just the last few months, we have seen devastating funding cuts across the sector and a drastic shift in the funding landscape. As a result, we have seen fewer options for long-term funding, with other funders closing entirely and leaving those that remain severely over-subscribed. The Scottish Government is currently examining their approach to funding in the third sector, responding to calls from the sector for longer-term funding, unrestricted core funding, funding to accommodate paying staff a Real Living Wage and more. But as the debate continues, charities like People Know How are dealing with the reality. While charities continue to close, the cost of living crisis continues, the number of children absent from schools is at crisis level and support for digital exclusion is needed more than ever.
The decline of available funds is directly at odds with the increasing need of the communities we support. Over the last few months, we have seen attendance to our digital groups and calls on our Digital Support Helpline increase. We also recently partnered with BT to provide information about the digital landline switchover, with many groups across the country eagerly coming forward to work with us on this project. And just 2 months ago, we began our Positive Transitions support in schools for the new academic year, addressing a very real need for support felt by the children, young people and families moving to secondary school.
While we have funding for some projects, we will not hear back from our biggest funders until the end of this financial year and cannot move forward without the certainty that we will be able to support our service users and employ our staff beyond Christmas.
Since September, People Know How has been undergoing a 30-day collective consultation process to assess its future and options to avoid redundancies, including pausing all new activities to prioritise the support of those using our services. We have also been speaking with our partners and contacts to assess options and opportunities where possible. That consultation process has now come to an end and unfortunately, we have not found a solution to save the 24 jobs and charity and have had to make the extremely difficult decision to work toward closing People Know How.
From today, 25 October, we will be working to wind down our projects and identify opportunities for those who use our services to continue being supported by other organisations. Our staff will also be looking for new employment opportunities. We will remain open until December but our capacity will be reducing gradually until then, as our team moves on.
Consideration is being made on how we close in the best way possible to value all the work and achievements since 2013. We are proud of what we have achieved over the last 11 years, supporting communities to improve wellbeing across Scotland. The passion we have seen in every single one of our staff members and VIPs during this time has been incredible and we couldn’t be prouder to have been part of their lives and careers. Thank you to all who have been with us on this amazing journey.