This briefing considers the problem of digital exclusion, especially in the age of social isolation and COVID-19, and how it should be combated. As such, this briefing is solution-orientated, exploring what is already being done to tackle the problem but more importantly, what more needs to be done. It highlights several potential solutions which are large-scale and look beyond “quick-fix” solutions. This research briefing is meant as a call to action rather than proscribing the actions which must be taken. It opens up avenues which need exploring if that “big picture” solution to digital exclusion is to be found.
